RepAI Privacy Policy
Last updated: May 2026
1. Introduction
RepAI (“we,” “us,” or “our”) is committed to protecting your privacy and handling personal information responsibly.
This Privacy Policy explains:
- what information we collect
- how we use it
- how we protect it
- your rights regarding your information
By using the RepAI website or services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Information You Provide
Including:
- name
- company name
- email address
- phone number
- job title
- form submissions
- workshop registrations
- demo or consultation requests
- payment and billing information
Usage Information
Including:
- pages visited
- browser/device type
- IP address
- website interactions
- analytics and performance data
Customer Content
Where applicable, we may process information, prompts, documents, or workflow inputs submitted through RepAI services (“Customer Data”).
3. How We Use Information
We use information to:
- provide and improve our services
- deliver workshops and enablement programmes
- manage accounts and billing
- respond to enquiries
- improve website performance and user experience
- communicate updates, insights, or service information
- maintain platform security and prevent misuse
We do not sell personal information to third parties.
4. AI & Customer Data
RepAI may utilise third-party AI providers and language models as part of our services.
We do not use Customer Data to train foundation AI models for other customers without explicit permission.
Customers remain responsible for:
- validating AI-generated outputs
- reviewing customer-facing content
- ensuring compliance with internal policies
- avoiding submission of highly sensitive or regulated information into public AI systems unless approved internally
We encourage a human-in-the-loop approach to AI usage.
5. Third-Party Services
We may use trusted third-party providers to operate parts of our business and platform, including:
- payment providers (e.g. Stripe)
- analytics providers
- scheduling tools
- cloud infrastructure providers
- AI model providers
- email and communication platforms
These providers may process information in accordance with their own privacy policies and terms.
6. Cookies & Analytics
RepAI may use cookies and analytics technologies to:
- understand website usage
- improve performance
- analyse visitor behaviour
- support marketing and conversion measurement
You can manage cookie preferences through your browser settings.
7. Data Retention
We retain information only for as long as reasonably necessary to:
- provide services
- comply with legal obligations
- resolve disputes
- maintain business records
We may securely delete or anonymise information when it is no longer required.
8. Security
We implement reasonable administrative and technical safeguards designed to protect personal information.
However, no internet-based service can be guaranteed completely secure, and users provide information at their own risk.
9. Your Rights
Depending on your jurisdiction, you may have rights to:
- access your information
- correct inaccurate information
- request deletion of information
- object to certain processing
- withdraw consent where applicable
To exercise these rights, contact us using the details below.
10. International Transfers
Some third-party providers used by RepAI may process data outside the United Kingdom or European Economic Area.
Where applicable, we take reasonable steps to ensure appropriate safeguards are in place.
11. Changes to This Policy
We may update this Privacy Policy periodically.
Updated versions will be published on this page with a revised effective date.
12. Contact
For privacy-related questions or requests, please contact: